Artificial Intelligence (AI) chatbots use machine learning to converse with people. The first-ever AI chatbot was developed in the 1960s by Joseph Weizenbaum, a professor at MIT. Today, the chatbot technology has come a long way. It engages with people in an empathic and personable level. AI chatbots are dramatically reshaping the customer service experience. They can understand the context and meaning of the words. They can ask questions to create intent and can help resolve customer problems. FAQs About Chatbot Software Q #1) What is an AI Chatbot software? Answer: This software converses with humans using a machine learning technique. The chatbot can engage in a conversation with customers based on their responses. Using complex Natural Language Processing (NLP) algorithms, the software can understand words and phrases and thus can make appropriate responses. Q #2) What are the benefits of using AI Chatbot? Answer: Using AI chatbot can provide many be...