Chatbots and voice assistants are becoming very popular among businesses. They allow for organizations to serve customers in a more convenient way, while also reducing employees’ work load. We can use AI chatbots to talk to customers and provide them with a satisfactory customer service. The chatbots can be a new way for banking and financial institutions to offer customer service, instead of answering the same questions over the phone or on their website. The AI chatbot platforms have plenty of use cases in the financial sector. They are being used by banks to help customers with their finances, by insurance companies for better claims management, and even by investment managers for making more informed decisions. A chatbot is a computer software agent that can simulate intelligent behavior. Chatbots are often designed to simulate human conversation by simultaneously listening, generating replies, and understanding language, A chatbot's automated respons...